Kaiser Permanente West Cobb Medical Center - Limited Services

Kaiser Permanente West Cobb Medical Center - Limited Services
Medical Office Building
Kaiser Permanente facility
3640 Tramore Pointe Pkwy
Austell, GA 30106
404-365-0966

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Health Line

  • 1-800-255-0056 (toll-free TTY for the hearing/speech impaired)
  • 1-800-611-1811 (toll free)

Health Line locally

  • 404-365-0966
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

This medical center is offering limited services. Adult Medicine, Pediatrics/Adolescent Medicine, lab, pharmacy, and X-ray are open.

The health and safety of our members is always our top priority. In an effort to limit additional exposure to COVID-19 throughout the community while protecting our patients and staff, some services will not be available at this facility. For questions, please call the 24/7 Nurse Advice line at 1-800-611-1811 (TTY 711).


Pharmacy services

Pharmacy
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill prescriptions online .

Location

3640 Tramore Pointe Pkwy
Austell, GA 30106
Get directions

Hours

Closed Saturday, Sunday and holidays
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Pharmacy
  • 770-439-4703
Prescription refills (24 hours)
  • 770-434-2008
Show less

Departments and specialties

Adult Medicine

Location

3640 Tramore Pointe Pkwy
Austell, GA 30106
Get directions

Hours

Closed holidays
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Health Line
  • 1-800-255-0056 (toll-free TTY for the hearing/speech impaired)
  • 1-800-611-1811 (toll free)
Health Line locally
  • 404-365-0966
Laboratory
Limited lab services available. Members can view most lab results online.

Location

3640 Tramore Pointe Pkwy
Austell, GA 30106
Get directions

Phone numbers

Health Line
  • 1-800-255-0056 (toll-free TTY for the hearing/speech impaired)
  • 1-800-611-1811 (toll free)
Health Line locally
  • 404-365-0966
Pediatrics/Adolescent Medicine

Location

3640 Tramore Pointe Pkwy
Austell, GA 30106
Get directions

Hours

Closed holidays
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Health Line
  • 1-800-255-0056 (toll-free TTY for the hearing/speech impaired)
  • 1-800-611-1811 (toll free)
Health Line locally
  • 404-365-0966
Pharmacy
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill prescriptions online .

Location

3640 Tramore Pointe Pkwy
Austell, GA 30106
Get directions

Hours

Closed Saturday, Sunday and holidays
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Pharmacy
  • 770-439-4703
Prescription refills (24 hours)
  • 770-434-2008
X-ray

Location

3640 Tramore Pointe Pkwy
Austell, GA 30106
Get directions

Hours

Closed holidays
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Health Line
  • 1-800-255-0056 (toll-free TTY for the hearing/speech impaired)
  • 1-800-611-1811 (toll free)
Health Line locally
  • 404-365-0966
Show less

Services and amenities

Member Services

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.

Phone numbers

From outside of Atlanta
  • 1-888-865-5813 (toll free)
Information
  • 1-800-255-0056 (toll-free TTY for the hearing/speech impaired)
  • 404-261-2590
Senior Advantage Member Service

Hours

7 days
  • 8 a.m. to 8 p.m.

Phone numbers

Information
  • 1-800-232-4404 (toll free)
  • 1-800-255-0056 (toll-free TTY for the hearing/speech impaired)
  • 404-233-3700
Show less

To find:

  • a Kaiser Permanente provider’s office hours, search our facility directory
  • Kaiser Permanente providers accepting new patients, call (404) 365-0966, 1-800-611-1811 (toll free), or 711 (TTY for the hearing/speech impaired)
  • affiliated providers’ office hours or whether they are accepting new patients, call their offices directly

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Before receiving care at a facility, select that location in our directory and verify the accepted plan types under "About this facility" to make sure it is available in your plan. If no plan types are listed, the facility is available for all plan types.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select providers and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.

Information about a provider is provided to us by the provider or the provider's network, or is obtained as part of the credentialing process. Board certification may not reflect contracted services available from providers listed in our directory. If you have questions regarding this or about any of our providers, call us at 1-800-611-1811 (toll free). For the hearing and speech impaired: 1-888-865-5813 or 711 (TTY). You can also call the Georgia Composite Medical Board at (404) 656-3913, or visit their website.

This page was last updated on:

06/21/20