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Appointments and advice in Georgia

Not sure what care you need? Want to schedule an appointment? You’ve got many ways to get in touch.

Get advice 24/7

24/7 care by phone

Connect with a licensed care provider day or night for advice.

  • Call us 24/7 at 404-365-0966 or 1-800-611-1811 (TTY 711).

Email

Message your Kaiser Permanente doctor’s office with nonurgent questions anytime — great for follow-up care after a routine appointment. You’ll get a reply usually within 48 hours.

Make an appointment

By phone

Connect with us to make an appointment or get advice. You can also schedule same-day or next-day appointments.

  • Call us 24/7 at 404-365-0966 or 1-800-611-1811 (TTY 711).1,2

Online

Visit us online anytime, anywhere to schedule most in-person routine appointments and select specialty care appointments with a doctor you’ve already seen.

See a doctor

When you need care, you’ve got options. From in-person appointments to video visits on your phone, it’s easy to connect to care in a way that fits your schedule and lifestyle.

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Phone appointment

If you have a minor condition that doesn’t require an in-person medical exam, you might be able to save time by scheduling a call with a Kaiser Permanente doctor. Phone appointments are often available same-day or next-day.

How do you schedule a phone appointment?

Call us at 404-365-0966 or 1-800-611-1811 and we’ll:1,2

  • Help you determine if a phone appointment is right for your condition
  • Make sure you’re 18 or older
  • Confirm you’ve had at least 1 in-person visit with us
  • Schedule a time for a doctor to call you

What care can you get by phone?

Phone appointments are great for minor health conditions and follow-up care, like:

  • Cough
  • Colds
  • Flu symptoms
  • Allergies
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Video appointment

Using your mobile device or computer with a webcam, you may be able to meet face-to-face with your doctor by video — just as you would with a regular appointment.

How do you schedule a video visit?

Call us at 404-365-0966 or 1-800-611-1811 (TTY 711).1,2

When you call us, we’ll:

  • Help you determine if a video appointment is right for your condition
  • Make sure you’re 18 or older
  • Confirm you’ve had at least 1 in-person visit with us
  • Schedule a time for a doctor to call you

What care can you get by video?

Video visits are great for minor health conditions and follow-up care, like:

  • Rashes
  • Skin infections
  • Eye problems
  • Cuts and sprains

Doctors can also order lab tests and write prescriptions if needed.

What equipment do you need?

You’ll need a mobile device with the Kaiser Permanente app or computer with:

  • A built-in camera and microphone
  • An up-to-date browser (video visits are currently not available on Chrome)
  • A reliable internet connection

Learn more about getting started with video visits today. For technical support, call 1-844-800-0822 (TTY 711).

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In-person appointment

Sometimes, a visit to your doctor’s office is exactly what you need. And since most Kaiser Permanente locations offer many services under one roof, you can save time and money with a single trip. You can also schedule same-day or next-day care.

How do you schedule an in-person appointment?

What are some services you can get in person?

  • Primary care
  • X-ray
  • Lab
  • Pharmacy
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Express care

At select Kaiser Permanente medical offices, you and your family can be seen the same day by a nurse practitioner — so you can get the care you need quickly.

Express Care is available during normal operating hours at the following locations:

How do you schedule an Express Care appointment?

Call us at 404-365-0966 (TTY 711) Monday through Friday, 7 a.m. to 7 p.m.1,2

What care can you get with Express Care?

Express Care is great for minor health conditions, like:

  • Headaches
  • Coughs and fever
  • Sprains
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Urgent care

Select facilities offer walk-in services for nonemergency, urgent medical needs — open 24 hours a day, 7 days a week, no appointment needed.

What is urgent care?

An urgent care need is one that requires prompt medical attention, usually within 24 or 48 hours, but is not an emergency medical condition. This can include:

  • Minor injuries
  • Backaches
  • Earaches
  • Sore throats
  • Coughs
  • Upper-respiratory symptoms
  • Frequent urination or a burning sensation when urinating

Do not attempt to access emergency care through this website

If you think you or your family member has a medical or mental health emergency, call 911 or go to the nearest hospital.