Help signing in

I don’t remember my password 

If you’re having problems signing in with your password or think you’ve forgotten it, reset your password.

I don’t remember my user ID 

If you’re having problems remembering your user ID, we can help remind you.

Your Kaiser Permanente password

Your password is a unique combination of letters, numbers, and characters you created when you registered on Your user ID and password are used to keep your information secure.

Your user ID

Your user ID is the name you create when you register and use to sign in to your account.